terms of service

This website is operated by PIA GLASSWORKS. Throughout the site, the terms “we,” “us,” and “our” refer to PIA GLASSWORKS. PIA GLASSWORKS offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our store is hosted on Squarespace, Inc., providing us with the e-commerce platform to sell our products and services to you.

SECTION 1 – UNIQUE HANDMADE PRODUCTS; NO RETURNS OR REFUNDS

Each item sold on our site is a unique, handmade piece. Due to the one-of-a-kind nature of our products, all sales are final, and we do not accept returns, exchanges, or provide refunds. By making a purchase, you acknowledge and accept this policy.

SECTION 2 – RESALE PROHIBITION

All items purchased from PIA GLASSWORKS are intended for personal use only and may not be resold or redistributed for commercial purposes without prior written consent from us. Unauthorized resale of any of our items is strictly prohibited and may be subject to legal action under applicable intellectual property and commercial distribution laws.

SECTION 3 – BILLING LOCATION AND GOVERNING LAW

Our business operations, including billing and legal oversight, are based in Spain, and all transactions are governed by the laws of Spain and applicable European Union regulations. Any disputes arising in connection with these Terms of Service will be resolved in accordance with Spanish law, unless otherwise required by applicable consumer protection laws.

SECTION 4 – ACCURACY OF INFORMATION AND LIABILITY

We strive to display our products as accurately as possible. However, due to the unique nature of handmade items, there may be slight variations in color, shape, or design. PIA GLASSWORKS is not responsible for minor differences and does not guarantee that your screen's display of colors or other details will be accurate.

SECTION 5 – MODIFICATIONS TO TERMS AND SERVICE

We reserve the right to modify these Terms of Service at any time. You can review the most current version of the Terms of Service at any time on this page. Any changes are effective immediately upon posting to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

SECTION 6 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us at piaglassworks@gmail.com.